As a Client Relationship & Business Development Intern, you will be responsible for communicating with new enquiries, understanding basic business requirements, explaining our services at an introductory level, and maintaining regular communication with existing clients.

You will act as the communication bridge between clients, the sales team, and the onboarding team.

Key Responsibilities1. New Client Communication

- Respond to incoming enquiries through WhatsApp, phone calls, and other communication channels.
- Introduce Prestige Intelligence and explain our services in simple language.
- Understand the prospect's business and basic requirements.
- Share product details, brochures, presentations, and demo links.
- Schedule meetings or product demonstrations with the sales team.
- Maintain a professional and friendly first impression.

2. Existing Client Relationship Management

- Regularly communicate with existing clients.
- Check whether clients are satisfied with our services.
- Collect feedback, suggestions, and complaints.
- Inform clients about new features, updates, and offers approved by the company.
- Coordinate with the technical and onboarding teams when clients need assistance.
- Maintain positive long-term relationships.

3. Lead Management & Follow-ups

- Maintain daily records of enquiries and conversations.
- Follow up with interested prospects.
- Update lead status in the company CRM.
- Identify interested, pending, and unresponsive prospects.
- Ensure no genuine enquiry is missed.

4. Internal Coordination

- Coordinate with the field sales team for client meetings and demonstrations.
- Share client requirements with the concerned team.
- Help the onboarding team collect basic information from newly converted clients.
- Prepare daily communication and follow-up reports.

Role Boundaries

This is primarily a communication and relationship-management role.





You will NOT be responsible for:

- Technical implementation or software configuration.
- Resolving complex technical issues independently.
- Making unauthorised pricing commitments or offering discounts.
- Guaranteeing business results to clients.
- Collecting payments through personal accounts.
- Making promises that are not approved by the company.

Required Skills

- Good Hindi communication skills.
- Basic English communication skills.
- Friendly, confident, and professional speaking style.
- Basic knowledge of WhatsApp, Instagram, and social media.
- Basic computer knowledge and Google Sheets.
- Ability to communicate with business owners and professionals.
- Good listening and follow-up skills.
- Willingness to learn about AI tools and business automation.

Freshers are welcome. Previous experience in telecalling, customer support, sales coordination, or client handling is an advantage.

Ideal Candidate

We are looking for someone who is:

- Friendly, polite, and approachable.
- Confident while speaking with new people.
- Patient while handling customer questions.
- Responsible and punctual.
- Comfortable making calls and sending skilled messages.
- Interested in learning about startups, technology, and business development.

Performance Expectations

Performance will be evaluated based on:

- Quality and professionalism of client communication.
- Timely response to incoming enquiries.
- Follow-up consistency.
- Accuracy of CRM records.
- Existing client satisfaction and feedback.
- Effective coordination with internal teams.

What You Will Learn

- Professional client communication.
- Customer relationship management.
- Sales and business development fundamentals.
- CRM and lead management.
- AI-powered business tools and automation.

Pay: ₹4,000.00 - ₹10,000.00 per month

Benefits:

- आने जाने में सहायता

Work Location: In person

📌 Client Relations & Business Development intership Patna on site
🏢 Prestige intelligence
📍 Patna