- Welcome customers, assist with seating, and provide menus.
- Take accurate food and beverage orders using the POS system.
- Serve food and beverages promptly and professionally.
- Attend to customer requests and ensure customer satisfaction.
- Coordinate with kitchen staff to ensure timely and accurate service.
- Promote special dishes, Sadhya, and other menu items.
- Clear used plates and coordinate with cleaning staff for quick table turnover.
- Maintain cleanliness, personal hygiene, and food safety standards.
- Assist colleagues during peak hours and support daily restaurant operations.
- Report customer complaints, service delays, and operational issues to the Supervisor.
Qualifications & Skills
- Restaurant service experience preferred.
- Good communication and customer service skills.
- Basic knowledge of POS systems.
- Ability to multitask and work under pressure.
- Valuable teamwork, discipline, and punctuality.
Key Performance Indicators (KPIs)
- Order accuracy and timely food service.
- Customer satisfaction.
- Quick table turnover.
- Cleanliness and hygiene compliance.
- Teamwork and productivity.