We are looking for a customer-oriented and enthusiastic Customer Service Executive to handle customer queries, provide accurate information, and ensure a positive customer experience. The ideal candidate should have good communication skills, a problem-solving attitude, and the ability to handle customer concerns professionally.
Roles and Responsibilities
- Handle customer queries through calls, emails, or chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues in a professional manner.
- Maintain customer records and update information in the system.
- Follow up with customers to ensure their concerns are resolved.
- Maintain a polite and skilled approach while communicating with customers.
- Achieve assigned targets and maintain service quality standards.
Required Skills
- Good verbal and written communication skills.
- Basic computer knowledge and familiarity with MS Office.
- Good listening and problem-solving abilities.
- Patience and a customer-focused attitude.
- Ability to work in a team and handle multiple tasks.
- Willingness to work in rotational shifts, if required.
Eligibility Criteria
- Minimum qualification: 12th pass / Graduate.
- Freshers can apply.
- Previous customer service or BPO experience is an advantage.
- Candidates should be willing to work from the office, if required.
Pay: ₹20,000.00 - ₹50,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
Work Location: In person
📌 Customer Service Executive (Pune)
🏢 International BPO
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.