-Comfortable learning current software and web-based tools quickly.
-Communication: Strong verbal and written communication skills to interact with stakeholders effectively.
-Attitude: A "can-do" mindset with a high level of patience for troubleshooting and problem-solving.
-Flexibility: While we follow a 5-day work week, you should be open to working on weekends if a major batch launch or event is scheduled.
- AI and automation suggestions to be provided
Responsibilities :-
-Content Management: Upload and organize educational content, including videos, PDFs, quizzes, and interactive assignments.
-Student Support: Act as the first point of contact for students facing technical issues (e.g., login problems or difficulty accessing course material).
-Quality Checks:
Review uploaded content to ensure there are no broken links or formatting errors before they go live.
-User Management: Handle bulk user uploads, create custom user groups, and manage the onboarding/offboarding of learners via HRIS integrations.
-Helpdesk Management: Serve as the first line of defense for user issues (e.g., login failures, browser compatibility, or completion errors).
-Project Management: Managing multiple course launches and system updates simultaneously.
Note :- We are looking for candidate from Virar to Andheri only