The Front Desk Executive will be responsible for managing the day-to-day front desk operations at CaliClan Academy, ensuring a smooth customer experience, maintaining member relationships, driving membership renewals, and handling administrative tasks. The role requires strong communication, organisation, follow-up, and customer service skills.

Key Responsibilities

- Manage customer relationships and handle member queries.
- Track membership expiry dates and proactively follow up on renewals.
- Handle new enquiries, follow-ups, trial bookings, and admission coordination.
- Maintain member records, attendance, payment details, and outstanding fee trackers.
- Coordinate with coaches and management for daily academy operations.
- Handle routine administrative tasks, calls, and WhatsApp communication.




- Ensure a smooth and skilled experience for members and parents.

Requirements

- 1–3 years of experience in front desk, customer service, or administration.
- Good communication skills in Hindi and English.
- Basic knowledge of Excel/Google Sheets and WhatsApp.
- Organised, responsible, and proactive with follow-ups.

Key expectation: Ensure that customer enquiries, membership renewals, payments, and administrative tasks are handled on time without missing follow-ups.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Front Desk Executive (Gurugram)
🏢 Caliclan Academy
📍 Gurugram