We are looking for a tech-savvy, highly organized ERP Implementation Specialist to serve as the primary bridge between our clients and internal project engineering teams. In this role, you will not write code; instead, you will own the end-to-end client journey—from project kick-off to full software adoption. You will conduct product walkthroughs, manage client expectations, gather customization requirements, oversee rollouts on-site or remotely, and handle project documentation and milestone payment follow-ups.

Key Responsibilities

- Client Onboarding & Single Point of Contact (SPOC): Act as the primary liaison for clients from day one of project confirmation, driving all communication, alignment, and project updates.
- Product Demonstration & Training: Deliver clear demonstrations, system walkthroughs, and user training on our ERP and enterprise software products to client stakeholders and end-users (both in office and remotely).




- Requirement Gathering & Scope Management: Understand client workflows, document specific modification requests, and translate them into clear functional requirements for our Project Managers and Development teams.
- On-Site & Remote Implementation: Lead software deployment, system setup, user testing (UAT), and issue troubleshooting at client locations across India.
- Project Documentation: Create comprehensive user manuals, Software Requirement Specifications (SRS), project milestone reports, meeting minutes, and sign-off documents.
- Payment & Milestone Tracking: Follow up with clients regarding project deliverables, sign-offs, and timely payment collection as per the agreed contract milestones.

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

📌 ERP Implementation Consultant / Lead (Lucknow)
🏢 Bito Technologies
📍 Lucknow