Urgent Opening !!!

CUSTOMER SUPPORT EXECUTIVE

Location: Kochi

Qualification: Degree

Experience: Min 2 Years of Experience in Customer Support / Customer Service

Salary : Upto 25K.

Mandatory Requirements:

- Proficiency in English, Hindi, Malayalam, Tamil, and regional languages.

- Robust customer service and customer satisfaction skills.

- Excellent communication and interpersonal skills.

- Experience in *online customer support and technical support.*

- Proficiency in MS Office and CRM Suites.

**Key Responsibilities:**

- Handle customer inquiries and complaints through chat, phone, and social media.

- Respond to customer queries on e-commerce websites and social media platforms.

- Provide accurate information about products, services, and order status.

- Assist customers with order placement, returns, and troubleshooting.





- Resolve customer concerns efficiently and maintain customer satisfaction.

- Coordinate with internal departments to resolve customer issues.

- Maintain up-to-date product knowledge to provide accurate responses.

**Preferred:**

- Prior experience in the healthcare or pharmaceutical industry is plus

Apply: [email protected] , Contact: +91 (phone hidden)

Pay: Up to ₹25,000.00 per month

Application Question(s):

- How many years of experience do you have in Customer Support / Customer Service?
- Which languages are you proficient in: English, Hindi, Malayalam, Tamil, and other regional languages?
- Do you have experience handling customer queries through phone calls, chat, email, and social media?

Work Location: In person

📌 Customer Support Executive (CSE) (Kochi)
🏢 HSJB Business Solutions
📍 Kochi