Job Title: Housekeeping Supervisor

Company: The Brick and Palm Resort, Masagram
Location: Masagram, Purba Bardhaman, West Bengal
Department: Housekeeping
Job Type: Full-Time
Experience: 2–5 Years in Hotel/Resort Housekeeping

Job Summary

The Brick and Palm Resort is looking for a responsible, detail-oriented, and experienced Housekeeping Supervisor to oversee daily housekeeping operations and maintain the highest standards of cleanliness, hygiene, presentation, and guest satisfaction across the property.

The ideal candidate should have positive leadership skills, the ability to manage housekeeping staff, and practical knowledge of hotel room cleaning, public area maintenance, linen management, inventory control, and housekeeping standard operating procedures (SOPs).

Key Responsibilities

- Supervise and coordinate the daily activities of housekeeping staff, including room attendants, public area cleaners, and other housekeeping team members.
- Ensure all guest rooms, bathrooms, corridors, lobby areas, restaurants, banquet spaces, and other public areas are clean, hygienic, and well-maintained.
- Inspect guest rooms and public areas to ensure they meet the resort's cleanliness and presentation standards.
- Coordinate with the Front Office regarding room status, room readiness, guest arrivals, departures, and priority room cleaning.
- Ensure timely cleaning and preparation of rooms for check-in and maintain proper room status updates.
- Prepare and monitor daily duty rosters, staff allocations, attendance, and task assignments.
- Train, guide, and motivate housekeeping staff to maintain professional service standards.
- Monitor the usage,



storage, and replenishment of cleaning chemicals, housekeeping supplies, guest amenities, and operating equipment.
- Maintain proper records of linen, towels, uniforms, amenities, cleaning materials, and housekeeping inventory.
- Ensure correct handling, storage, and usage of cleaning chemicals in accordance with safety guidelines.
- Coordinate with the Maintenance Department to report and follow up on room defects, plumbing issues, electrical problems, and other maintenance requirements.
- Ensure proper handling of guest laundry, lost and found items, and guest complaints in accordance with resort policies.
- Maintain hygiene, sanitation, safety, and pest-control standards throughout the property.
- Conduct regular inspections and ensure that housekeeping checklists and SOPs are followed.
- Coordinate with other departments to ensure smooth daily operations and a positive guest experience.
- Maintain discipline, grooming, punctuality, and professional conduct within the housekeeping team.
- Prepare daily reports and communicate operational issues to the Executive Housekeeper or management.

Required Qualifications and Skills

- Minimum 2–5 years of housekeeping experience in a hotel, resort, or hospitality establishment.




- Previous experience as a Housekeeping Supervisor or Senior Housekeeping Associate is preferred.
- Strong knowledge of guest room cleaning, bathroom sanitation, public area maintenance, and housekeeping procedures.
- Good staff supervision, leadership, and team coordination skills.
- Knowledge of linen control, inventory management, cleaning chemicals, and housekeeping equipment.
- Ability to inspect rooms and identify cleanliness or maintenance deficiencies.
- Good communication and problem-solving skills.
- Basic computer knowledge and report preparation skills.
- Ability to work in shifts, including weekends and holidays, as per operational requirements.
- A guest-focused attitude, attention to detail, and a strong sense of responsibility.

Preferred Candidate Profile

- Candidates with prior experience in a resort or full-service hotel will be preferred.
- Candidates who can independently manage daily housekeeping operations and supervise a team effectively are encouraged to apply.
- Candidates should be proactive, disciplined, well-groomed, and committed to maintaining high hospitality standards.

What We Offer

- Opportunity to work in a professional resort environment.
- A supportive and growth-oriented work culture.
- Opportunities for career development based on performance and operational requirements.

How to Apply

Interested candidates may apply through Indeed with their updated resume.

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Housekeeping Executive (Burdwan)
🏢 The Brick and Palm Resort
📍 Burdwan