IT Service Desk Engineer (Goregaon)

IT Service Desk Engineer (Goregaon)

30 Oct
|
Precision Techserve
|
Goregaon

30 Oct

Precision Techserve

Goregaon

- Act as the first point of contact for all IT-related issues via phone, email, or ticketing system

- Log, track, and manage service requests and incidents using a helpdesk tool

- Provide Level 1 technical support for:

- Desktop/Laptop issues

- Printer and peripheral problems

- Software installations and configurations

- Email and MS Office troubleshooting

- Escalate complex issues to Level 2/3 support teams when required

- Perform user account management (password resets, access provisioning, etc.)

- Install, configure, and maintain IT hardware and software

- Maintain documentation of issues, solutions, and IT procedures

- Follow ITIL-based incident and service management processes

- Ensure compliance with company IT policies and security standards

Pay: ₹15,000.00 - ₹21,000.00 per month

Advantages:

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 IT Service Desk Engineer (Goregaon)
🏢 Precision Techserve
📍 Goregaon

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