Designation: International BPO Executive
Industry: BPO / Customer Service
Experience Required: 0–2 Years
Qualification: HSC / Graduate preferred
Salary: ₹20,000 – ₹22,000 per month
Employment Type: Full time
Job Overview
We are looking for a confident International BPO Executive to handle customer calls, respond to queries, provide service-related assistance, and maintain professional communication with international customers.
Key Responsibilities
- Handle inbound or outbound international customer calls.
- Respond to customer queries professionally.
- Provide accurate information about products or services.
- Record customer interactions in the system.
- Resolve basic customer issues or escalate them when necessary.
- Follow communication scripts and company procedures.
- Maintain service quality and customer satisfaction.
- Meet assigned performance and quality targets.
Required Skills
- Good spoken English
- Customer Service and Call Handling
- Basic Computer Knowledge
- Problem-Solving Skills
- Active Listening
- Communication and Interpersonal Skills
- Flexibility to work in assigned shifts