30 Oct
|
QBay Careers
|
Kozhikode
30 Oct
QBay Careers
Kozhikode
Company: Qbay Career
Location: Vattakkinar, Kozhikode, Kerala
Job Type: Full-Time
Working Hours: 11:00 AM – 7:00 PM
Job Overview
Qbay Career is looking for a motivated and customer-focused Sales Executive to connect with potential clients online, provide career guidance sessions, manage leads, and convert inquiries into successful enrollments. The ideal candidate should have excellent communication skills, a customer-friendly attitude, and the ability to build strong relationships with clients through various digital platforms.
Key Responsibilities
- Connect with potential clients through phone calls, WhatsApp, Instagram, and other online platforms.
- Conduct online career counselling sessions and provide guidance based on clients’ career goals and requirements.
- Explain available courses, career opportunities, and relevant services to prospective clients.
- Understand customer needs and recommend suitable courses or career development programs.
- Follow up with leads regularly and maintain consistent communication with potential customers.
- Manage and update customer information, lead status, follow-up activities, and conversion details in the CRM system.
- Respond to customer inquiries and provide accurate information in a professional manner.
- Convert qualified leads into enrollments and achieve assigned sales targets.
- Build and maintain positive relationships with prospective and existing clients.
- Track lead progress and prepare daily or weekly reports on calls, follow-ups, counselling sessions, and conversions.
- Coordinate with the internal team to ensure a smooth customer experience.
- Maintain professional communication and timely follow-ups across all customer communication channels.
Required Skills and Qualifications
- Excellent communication and interpersonal skills.
- Good command of Malayalam and English.
- Confidence in communicating with clients over calls and online platforms.
- Basic knowledge of WhatsApp, Instagram, and other digital communication tools.
- Ability to manage multiple leads and follow-ups systematically.
- Basic knowledge of CRM tools or willingness to learn CRM software.
- Strong convincing, negotiation, and customer-handling skills.
- Good time management, organization, and problem-solving abilities.
- A target-oriented mindset and a willingness to learn.
Preferred Qualifications
- Previous experience in sales, telecalling, customer relationship management, or career counselling is an advantage.
- Freshers with strong communication skills and a genuine interest in sales and counselling are welcome to apply.
- Experience in lead management, online counselling, or educational sales will be an added advantage.
What We Offer
- Opportunity to develop sales and customer relationship management skills.
- Exposure to online career counselling and lead management.
- A supportive work setting with opportunities for professional growth.
- An opportunity to contribute to clients’ career development and success.
Work Location
Qbay Career, Kozhikode, Kerala.
Working Hours: 11:00 AM – 7:00 PM
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: Hybrid remote in Calicut, Kerala
📌 sales exicutive (Kozhikode)
🏢 QBay Careers
📍 Kozhikode