- Make follow-up calls to customers regarding vehicle enquiries, bookings, and deliveries.
- Handle incoming and outgoing customer calls professionally.
- Follow up on sales leads and coordinate with the sales team to convert enquiries into bookings.
- Conduct customer feedback calls and monitor customer satisfaction.
- Contact existing customers to inform them about service schedules, offers, and dealership updates.
- Maintain accurate customer details and call records in the CRM system.
- Coordinate with sales and service departments to resolve customer queries.
- Send reminders and updates regarding appointments, test drives, and vehicle deliveries.
- Handle customer complaints politely and escalate issues to the concerned department.
- Achieve daily calling targets and maintain follow-up schedules.
- Prepare daily call reports and update CRM records regularly.
- Ensure professional communication and maintain good customer relationships.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Cherthala)
🏢 Sleeba & Sons Motor Coorporation( Mahindra
📍 Cherthala