JOB SUMMARY

Le Fabco Pvt. Ltd. is looking for an experienced and organized Sales Operations Executive to handle client queries, process sales orders, track stock availability, coordinate with internal departments, and ensure timely order fulfilment and customer satisfaction.

KEY RESPONSIBILITIES

· Client Handling: Respond to customer queries regarding product availability, pricing, quotations, order status, and delivery schedules.

· Order Processing: Receive, verify, and process sales orders accurately, ensuring all necessary details and approvals are in place.

· Stock Monitoring: Track available and remaining stock, identify shortages, and coordinate with the warehouse and production teams for replenishment.

· Departmental Coordination: Coordinate with sales, accounts, production, warehouse, and dispatch teams to ensure smooth order processing and timely delivery.

· Order Tracking: Monitor pending orders, dispatch status, delivery timelines, and customer commitments.

· Sales Support: Assist the sales team with product information, stock updates, order status, and customer follow-ups.

· MIS & Documentation: Maintain customer databases, sales order records, stock reports, and daily/weekly operational reports using MS Excel.

· Issue Resolution: Identify and resolve order discrepancies, stock shortages,



and delivery-related issues through timely follow-up.

REQUIRED SKILLS & QUALIFICATIONS

· Any Graduate with a minimum of 5 years of relevant experience in Sales Operations, Sales Coordination, Order Processing, or Customer Support.

· Positive knowledge of MS Excel and data management.

· Experience in stock tracking, order management, and interdepartmental coordination.

· Strong communication, problem-solving, and follow-up skills.

· Ability to manage multiple orders, meet deadlines, and maintain accurate records.

· Experience in a manufacturing, trading, or distribution company will be preferred.

· Knowledge of ERP/CRM or inventory management software will be an added advantage.

KEY PERFORMANCE INDICATORS (KPIs)

· Accuracy and timeliness of sales order processing.

· Timely resolution of customer queries.

· Accurate stock availability and pending order tracking.

· Timely coordination for order fulfilment and dispatch.

· Accuracy of sales records and operational reports.

SALARY

₹30,000–₹35,000 per month, depending on experience, skills, and suitability.

Work Location: Le Fabco Pvt. Ltd., B-370, Mangolpuri Industrial Area, Phase I, Delhi – 110083.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Sales Operations Executive (Delhi)
🏢 le fabco
📍 Delhi