Job Title: Telesales Executive
Department: Sales & Marketing
Employment Type: Full-Time
Salary: As per experience and company standards
Experience: Fresher / Experienced
1. Job Summary
We are looking for a confident, enthusiastic, and target-oriented Telesales Executive to generate leads, contact potential customers, explain company products or services, and convert prospects into customers. The ideal candidate should have good communication skills, a positive attitude, and the ability to achieve sales targets.
2. Key Responsibilities
- Make outbound calls to potential and existing customers.
- Explain company products and services clearly and professionally.
- Generate leads and identify potential sales opportunities.
- Follow up with prospective customers through calls and WhatsApp.
- Convert leads into sales and achieve monthly sales targets.
- Maintain customer information, call records, and follow-up details.
- Handle customer queries, objections, and concerns effectively.
- Schedule appointments and coordinate with the sales team.
- Maintain a database of prospects and update sales reports regularly.
- Build and maintain positive relationships with customers.
- Follow up on pending enquiries and close sales opportunities.
- Achieve daily calling targets and monthly revenue goals.
3. Required Skills
- Valuable verbal communication and convincing skills.
- Basic knowledge of MS Excel and computer operations.
- Ability to handle customer objections and negotiate effectively.
- Good interpersonal skills and a customer-focused attitude.
- Ability to work under pressure and meet sales targets.
- Strong follow-up, time management, and organizational skills.
- Knowledge of Hindi and English; additional languages are an advantage.
4. Educational Qualification
- Minimum qualification: HSC / 12th Pass or Graduate.
- Candidates with sales, telecalling, or customer service experience will be preferred.
- Freshers with good communication skills may also apply.
5. Experience
- Freshers can apply.
- Experience in telesales, telemarketing, lead generation, or customer service is an advantage.
6. Performance Expectations
- Achieve daily calling and monthly sales targets.
- Generate quality leads and convert them into customers.
- Maintain accurate customer and sales records.
- Ensure timely follow-ups and professional customer communication.