We are looking for a Sales & Business Development Executive who can independently manage the complete sales process for our IT services business.

The candidate will be responsible for generating new leads, managing existing leads, making calls, following up with prospects, handling client communication, managing Upwork clients, and converting leads into paying customers.

The ideal candidate should have good English and Hindi communication skills, be confident on calls, and have a strong target-oriented mindset.

Key ResponsibilitiesLead Generation

- Generate domestic and international leads independently.
- Find potential clients through:
- LinkedIn
- Email
- WhatsApp
- Facebook
- Instagram
- Google Maps / Google Business
- Company websites and directories
- Upwork and other freelance platforms
- Other effective lead-generation sources
- Research companies and identify potential decision-makers.
- Send personalized LinkedIn messages, emails and WhatsApp messages.

Lead & CRM Management

- Manage all incoming and self-generated leads.
- Maintain proper lead records and status.
- Regularly follow up with prospects.
- Ensure no qualified lead is missed or left unattended.
- Maintain daily/weekly sales reports.

Calling & Client Communication

- Make outbound calls to potential clients.
- Handle incoming client calls and inquiries.
- Understand client requirements and identify suitable IT services.
- Conduct initial sales discussions and pre-sales communication.
- Schedule meetings with qualified prospects.

Upwork & Freelance Platforms

- Manage company Upwork profile and incoming client inquiries.
- Communicate with Upwork clients.
- Understand project requirements.
- Prepare initial responses and proposals.
- Follow up with prospects and help convert projects into sales.
- Manage client communication until successful project handover.

Sales & Closing





- Follow up with leads through calls, email, LinkedIn and WhatsApp.
- Negotiate pricing and project requirements.
- Prepare quotations/proposals when required.
- Convert qualified leads into paying customers.
- Coordinate with the technical team during the sales-to-project handover.
- Achieve monthly sales and revenue targets.

IT Services

Our company provides services including:

- Website Design & Development
- WordPress Development
- WooCommerce / eCommerce
- Shopify
- Web Hosting
- VPS & Dedicated Servers
- Server Management
- AWS / Cloud Solutions
- Website Security & Malware Removal
- Cybersecurity
- Website Maintenance
- Technical Support
- SEO & Digital Marketing

Requirements

- 1+ year experience in sales, business development, lead generation or client acquisition.
- Experience in IT/Software/Web Hosting/Website Development is preferred.
- Excellent English and Hindi communication skills.
- Confident in speaking with domestic and international clients.
- Good email and written communication skills.
- Experience with LinkedIn, WhatsApp, email outreach and online lead generation.
- Experience with Upwork/Freelancer/Fiverr is an advantage.
- Good negotiation and follow-up skills.
- Comfortable making sales calls.
- Self-motivated and target-oriented.
- Able to work independently and manage multiple leads.
- Basic understanding of IT services is preferred.

Performance Expectations

The selected candidate will be expected to:

- Generate new leads every day.




- Properly manage all assigned and self-generated leads.
- Make regular calls and follow-ups.
- Maintain an active sales pipeline.
- Convert qualified leads into customers.
- Manage Upwork and online client communication.
- Achieve monthly sales and revenue targets.

Compensation

Fixed Salary + Performance-Based Incentives

Salary will depend on experience and performance. Additional incentives will be provided for successful sales and target achievement.

Pay: ₹12,000.00 - ₹30,000.00 per month

Advantages:

- Flexible schedule

Application Question(s):

- How many years of experience do you have in sales, business development, or lead generation?
- Have you worked with an IT company, website development company, web hosting company, software company, or digital agency? Please provide details.
- Have you handled domestic clients, international clients, or both? Which countries have you worked with?
- Are you comfortable making daily sales calls and following up with leads?
- Which lead-generation methods have you personally used?

LinkedIn / Email / WhatsApp / Facebook / Instagram / Google Maps / Upwork / Freelancer / Cold Calling / Other

- Have you managed an Upwork account or Upwork clients before? Please explain your experience.
- How many leads can you realistically generate or contact per day?
- What was your previous monthly sales target, and how much revenue did you personally generate?
- How many deals did you typically close per month?
- Are you comfortable communicating with international clients in English over calls, email, Zoom/Google Meet, and chat?
- Are you comfortable working with monthly sales targets and performance-based incentives?
- Why should we hire you for this sales role?
- What are your salary expectations? & How soon can you join?

Work Location: Remote

📌 Business Development Executive / Lead Generation Specialist (India)
🏢 Mak Technolabs
📍 India