About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description:

Job Description

Deputy Manager– Underwriting Governance

Function: Operations

Department: Underwriting Governance & Audit

Reporting to: Chief Manager – Underwriting Governance

KEY RESPONSIBILITIES

1. Thematic Audits & Governance Activities

- Support in conducting thematic and deep‑dive audits across underwriting processes to identify risks, gaps, and improvement opportunities.
- Support development and execution of the Underwriting Governance framework, ensuring adherence to internal policies and regulatory norms.
- Coordinate with internal audit, assurance, compliance, and underwriting teams for timely closure of audit observations
- Provide Re-underwriting opinion for claims cases
- CMO QC and Vendor QC for cardiac tests opinions

2. Quality Control (QC) Management





- Assist in STP QC, including sampling, accuracy checks, error identification, reporting, and trend analysis.
- Assist Term & Non‑Term QC cases, ensuring timely completion and accurate reporting of findings.
- Ensure end‑to‑end closure of all QC cases and maintain governance documentation.

3. Reporting & Insights

- Prepare and publish monthly QC dashboards, thematic audit reports, and exception summaries for stakeholders.
- Evaluate data for trend spotting, risk identification, and improvement recommendations.
- Highlight outages and validate findings in coordination with underwriting and internal audit teams.

4. Stakeholder Management

- Collaborate with underwriting production managers to improve overall decision accuracy and governance adherence.
- Collaborate with URMU, IT, Audit, Assurance, and related teams for smooth governance operations.

5. Training & Capability Building

- Conduct case clinics, trainings, mentoring sessions, and refreshers based on audit and QC findings.
- Drive improvement in QC scores through structured feedback and continuous learning interventions.

MEASURES OF SUCCESS

- Quality and timeliness of STP QC and Term/Non‑Term QC cycles.




- Accuracy and effectiveness of thematic audits and closure timelines.
- Quality and clarity of dashboards and governance reports.
- Reduction in recurring errors and improvement in underwriting accuracy.
- Stakeholder satisfaction and collaboration effectiveness.

OTHER RESPONSIBILITIES

- Contribute to governance‑related projects and process improvement initiatives.
- Maintain a positive, collaborative setting in line with organizational values

KEY RELATIONSHIPS

Internal: Underwriting, Internal Audit, Internal Assurance, AI Works team, URMU, IT, Operations
External: Auditors / Consultants (if applicable)

COMPETENCIES REQUIRED

- Strong analytical & logical thinking skills.
- Excellent written & verbal communication.
- Ability to collaborate effectively across functions.
- Detail orientation and risk‑based approach.
- Creativity in problem‑solving and process improvement.

QUALIFICATIONS & EXPERIENCE

Essential

- Graduate / Post‑Graduate—preferably in Insurance, Medicine, Pharmacy, or related field.
- Insurance related examinations – Insurance Institute of India, LOMA and ALU
- Minimum of 4 - 6 years of experience in Life Underwriting, Risk, Governance, QC, or Audit functions.
- Strong knowledge of Life & Health underwriting principles.

Desired

- Experience in Medical underwriting and process enhancements.
- Proficiency in MS Office, analytics, dashboards, and business writing skills.

State:

Home Office

Branch:

Gurugram HO

Department:

Underwriting and Claims

Function:

Underwriting - Governance & Audit

Posted On:

28-Oct-2026

📌 Deputy Manager - Underwriting Governance & Audit (India)
🏢 AxisMaxlife
📍 India