Required Operations Executive

Qualification: MBA/MHA

Minimum 3 to 5 Years of experience in relevant field

Duties and Responsibilities

- Develop and implement innovative ideas to improve the efficiency of the departmental process in coordination with General Manager/Deputy Manager and Top Management
- Coordinates with the different departments in their organization to ensure that all tasks executed are of best quality
- Informing the staff about the Organization Objectives and Policies and providing flow of knowledge and information from top management to staff.
- Facilitate the transfer of information, demands, wishes and complaints of staff to top management by means of formal or informal communication channels.
- Monitor and ensure that there is proper communication between patients/bystanders and staffs.
- Assist the Deputy Manager in creating the employees work schedules and assigning their daily tasks in operations
- Implement and give guidelines about departmental policies and procedures to each department to maintain proper work flow.
- Evaluate the reports and hand it over to General Manager
- Preparing complex technical and operational reports, and developing and recommending procedures to be used to manage and coordinate various activities.




- Monitor the work assigned to Front office executives / Operation Executives.
- Motivate the team to maintain a good relationship between the patients and bystander and the hospital
- Generate operational reports for management as required.
- Willing to accept new responsibilities, acquire and demonstrate relevant recent knowledge
- Participating in special project work as and when required by the Supervisor
- Plan work improvement activities and performance improvement strategies.
- Respond to user’s request promptly and update when it’s completed, escalate to Manager when necessary
- Handle feedbacks and complaints and update to the Manager accordingly
- Ensure timely completion of all planned work schedules, prepare and maintain records as per standards required by the Company and Customer
- Shall be responsible for obeying the duty schedule allotted by General Manager - Operations.
- Monitor and verify daily and weekly report generated by each department HODs and make corrective actions
- Assure the proper maintenance and repair of equipment are done according to recommendation
- Shall be responsible to carry out all the duties assigned by the Management from time to time.

Work Location: In person

📌 Operations Executive (Ottapalam)
🏢 PK DAS INSTITUTE OF MEDICAL SCIENCES, Vaniamkulam
📍 Ottapalam