Location: Nanpura, Surat | On-site

Experience: Minimum 2–5 Years

Qualification: Bachelor’s Degree/Diploma in IT, Computer Science or related field.

Shift Timings: Monday to Saturday | 11:30 AM – 9:30 PM

Role Overview:

We are looking for a technically skilled IT Operations Executive to manage daily IT operations, user administration, device management, technical support, and endpoint security.

Key Responsibilities:

- Manage Microsoft 365 administration, Intune, Entra ID & SharePoint Online.
- User account creation, permissions, licensing & access management.
- Device management for Windows, macOS & iOS.
- Troubleshoot hardware, software, network & Outlook-related issues.
- Handle employee onboarding/offboarding and IT asset management.
- Support data backup, migration, application deployment & system recovery.
- Monitor endpoint compliance and assist with basic cybersecurity.
- Maintain IT documentation, SOPs and asset records.
- Coordinate with vendors for IT hardware, software and technical support.

Required Skills:





- Strong knowledge of Microsoft 365 administration, Intune & Entra ID.
- Experience in endpoint/device management and IT support.
- Knowledge of RBAC, MDM, backup & data migration.
- Basic understanding of cybersecurity and networking.
- Positive troubleshooting, communication and documentation skills.

Good to Have:

PowerShell | Microsoft Defender | Exchange Online | Apple Business Manager | Azure/AWS | ITIL

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Provident Fund

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

- IT Operations: 2 years (Required)
- Microsoft Office365 Administration: 2 years (Required)
- Microsoft Intune: 2 years (Required)
- Microsoft Entra ID: 2 years (Required)
- Software troubleshooting: 2 years (Required)

Language:

- English (Required)

Work Location: In person

📌 IT Operations Associate (Surat)
🏢 Hashtag Infosystem
📍 Surat