A Service Marketing Executive is responsible for promoting service offerings, increasing customer engagement, and driving service revenue. The role focuses on marketing campaigns, customer relationship management, and ensuring customer satisfaction through effective communication and service promotion.
Key Responsibilities:
- Promote service packages, offers, and maintenance plans to customers
- Generate leads and convert them into service business
- Maintain and update customer database for follow-ups
- Conduct regular customer follow-ups for service reminders and feedback
- Coordinate with the service team to ensure smooth execution
- Plan and execute marketing campaigns and promotional activities
- Handle customer queries and ensure quick resolution
- Achieve monthly service sales and revenue targets
- Prepare reports on performance, leads, and conversions
Required Skills:
- Robust communication and customer handling skills
- Sales and marketing knowledge
- Good negotiation and convincing ability
- Basic computer knowledge (MS Excel, CRM tools)
- Time management and multitasking skills
Qualifications:
Bachelor’s degree in Marketing, Business Administration, or related field
1–3 years of experience in service marketing or sales
Experience in automobile/service industry is an added advantage
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Service Marketing Executive (Aluva)
🏢 Clado Solutions
📍 Aluva
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