Job description:

About Professor Academy
Professor Academy is a premier competitive examination coaching institute established in 2016, offering structured and result-oriented training programs for UGC NET, CSIR NET, TRB Examinations, TNPSC, and other major competitive examinations. With its Head Office in Chennai and an operational academic and administrative branch in Thirumangalam (Madurai), the Academy has been steadily expanding its academic ecosystem and professional workforce.

As part of our strategic growth plan and long-term academic roadmap, we are introducing additional professional and competitive training programs including UPSC Civil Services, GATE, CAT, MAT, CA, CMA, ACCA, JEE, and NEET, further strengthening our presence in the education and skill development sector.

As part of our growth, we are hiring enthusiastic and confident Telecallers / Customer Support Executives to strengthen our admissions and operations department.

Key Responsibilities

- Handle inbound and outbound calls regarding course admissions and inquiries
- Explain course details, fee structure, schedules, and exam benefits clearly
- Provide student counselling support over phone




- Maintain proper call records, follow-up tracking, and data updates
- Coordinate with academic and admission teams for smooth processing
- Ensure professional and polite communication with students and parents
- Follow up with prospective students to convert leads into admissions

Eligibility Criteria

- Minimum Qualification: Bachelor’s/Master’s Degree with 65% and above
- Must reside within 15 km radius of Kappalur, Madurai
- Strong communication skills in Tamil and English
- Basic computer knowledge (MS Office, email handling, data entry)
- Confident in handling phone conversations
- Freshers with good communication skills are encouraged to apply

Pay: ₹7,000.00 - ₹20,000.00 per month

Advantages:

- Adaptable schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- What is your location in Madurai?
- How many years of tele calling experience do you have?

Shift availability:

- Day Shift (Preferred)
- Night Shift (Preferred)

Work Location: In person

📌 Tele Caller Executive (Kappalur)
🏢 Professor Academy - Edutech
📍 Kappalur