- Handle customer enquiries through phone calls, emails and other communication channels.
- Maintain customer records and update the CRM database regularly.
- Follow up with customers regarding enquiries, orders and service requests.
- Coordinate with the sales and service teams to ensure timely resolution of customer issues.
- Track customer complaints and ensure proper closure within the stipulated time.
- Maintain daily reports and customer follow-up records.
- Build and maintain positive customer relationships.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 CRM Executive (T. Nagar)
🏢 SI care
📍 T. Nagar
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