Job Information

- Date Opened 10/28/2026
- Job Type Full time
- Industry IT Services
- Work Experience 1-3 years
- City Udaipur
- State/Province Rajasthan
- Country India
- Zip/Postal Code 313003

Job Description

We are seeking a detail-oriented qualified to manage ATS customer support, system configuration, data migration, reporting, and third-party integrations. The ideal candidate should have strong Excel and Power Query skills, excellent communication, and experience in technical or application support.

Requirements

Key Responsibilities

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Resolve customer queries related to ATS functionality, configurations, workflows, and troubleshooting via email and calls.

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Support ATS configuration, report generation, job description settings, and careers page applications.

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Perform historical data cleaning, mapping, validation, and migration in coordination with customers and technical teams.

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Configure third-party integrations, including vendor IDs, packages, billing codes, and related settings.

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Use Excel and Power Query for data transformation, reconciliation,



and validation; support existing Power BI reports and dashboards.

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Track issues, document resolutions, and coordinate with internal teams for timely closure.

Required Skills & Tools

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3–4 years of experience in customer support, technical/application support, or business operations.

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Advanced Excel skills, including formulas, lookups, pivot tables, and data validation.

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Familiarity with Power Query, Power BI, and data migration processes.

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Strong analytical, troubleshooting, multitasking, and coordination skills.

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Excellent written and verbal English communication.

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Working knowledge of Microsoft 365, Salesforce/HubSpot or similar CRM tools, Jira, and Azure DevOps (ADO).

Preferred Qualifications

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Experience with ATS platforms and recruitment workflows.

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Exposure to SaaS application support, system imports, data mapping, and third-party integrations.

📌 ATS Customer Support & Operations Specialist (Udaipur)
🏢 Virtual Binz
📍 Udaipur