Responsible for handling customers, explaining furniture products, achieving sales targets, and ensuring customer satisfaction through effective sales and product recommendations.
Roles & Responsibilities
- Greet customers, understand their requirements, and recommend suitable furniture products.
- Explain product features, quality, materials, dimensions, pricing, and available designs.
- Achieve daily, weekly, and monthly sales targets.
- Demonstrate furniture products and suggest suitable options based on customer needs and budget.
- Handle customer enquiries, follow up on prospective customers, and convert enquiries into sales.
- Prepare quotations, sales orders, and other required sales documents.
- Coordinate with the billing, delivery, and warehouse teams to ensure timely product delivery.
- Maintain showroom displays and ensure furniture products are arranged neatly.
- Monitor product availability and coordinate with the concerned team regarding stock requirements.
- Handle customer complaints professionally and coordinate with the concerned team for resolution.
- Maintain customer details, sales records, and daily sales reports.
- Support promotional activities and suggest additional products to improve sales.
Qualifications
- Any degree or relevant educational qualification.
- Positive communication and customer-handling skills.
- Basic computer knowledge and MS Excel skills.
- Knowledge of furniture products, materials, and designs is preferred.
Experience
- 1–3 years of experience in furniture sales or retail sales is preferred.
- Freshers with good communication and sales skills may also apply.
Key Skills
- Customer Service
- Sales Negotiation
- Product Knowledge
- Target Achievement
- Communication Skills
- Customer Relationship Management
- Team Coordination
Benefits:
- Food provided
- Life insurance
- Provident Fund
Work Location: In person
📌 Sales Executive - Furniture (Salem)
🏢 The Chennai Silks
📍 Salem
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