WE ARE HIRING!

Back Office Executive

Company: Solar4Ever Private Limited
Industry: Solar Energy & Renewable Energy
Job Location: Howrah Maidan, Howrah, West Bengal
Employment Type: Full-Time
Department: Operations & Administration
Salary: As per qualifications, experience and skills

About the Company

Solar4Ever Private Limited is a growing renewable energy company based in Howrah, West Bengal, engaged in Solar EPC, rooftop solar installations, solar product distribution, and renewable energy solutions for residential, commercial, industrial, and institutional customers.

We are looking for a smart, organized, proactive, and detail-oriented Back Office Executive to manage day-to-day office operations, customer documentation, sales coordination, CRM updates, and administrative activities.

The selected candidate will play an important role in ensuring smooth coordination between customers, sales teams, installation teams, vendors, and management.

Key Roles & Responsibilities

1. Back Office Operations & Administration

- Manage daily office operations, documentation, records, and administrative activities.
- Maintain customer files, project documents, invoices, quotations, and business correspondence.
- Handle official emails, phone calls, and customer inquiries.
- Prepare daily, weekly, and monthly MIS reports.
- Coordinate with management for routine operational requirements.

2. Sales Support & Coordination

- Support the sales team in preparing quotations, proposals, and customer documentation.
- Maintain sales inquiries, lead databases, and customer follow-up records.
- Coordinate with field sales executives for customer updates and project status.
- Track customer orders, advance payments, and pending documentation.
- Prepare sales performance and business pipeline reports.

3. CRM Management & Customer Support

- Update customer information and lead status in CRM software or Excel.
- Follow up with customers regarding documentation, project schedules, and service requirements.
- Coordinate customer complaints and service requests with the relevant teams.
- Maintain accurate customer interaction and follow-up records.
- Ensure timely communication and professional customer service.

4.



Solar Project Documentation & Coordination

- Assist with documentation for residential and commercial solar projects.
- Coordinate paperwork related to PM Surya Ghar: Muft Bijli Yojana, vendor requirements, and customer subsidy applications.
- Support documentation for DISCOM applications, net metering, inspections, and commissioning.
- Track project progress from customer onboarding to installation and handover.
- Coordinate with installation teams and vendors for project updates.

5. Accounts & Billing Support

- Prepare quotations, proforma invoices, and sales invoices using approved formats.
- Maintain customer payment records and outstanding payment reports.
- Coordinate with the accounts team for billing, payment follow-ups, and reconciliations.
- Maintain purchase orders, delivery challans, and vendor bills.
- Assist with GST-related documentation and accounting records under the supervision of the accounts team.

6. Inventory & Vendor Coordination

- Maintain basic stock records for solar panels, inverters, structures, cables, and accessories.
- Coordinate material requirements with installation and procurement teams.
- Track purchase orders, material dispatches, deliveries, and stock movement.
- Follow up with suppliers and logistics partners.
- Prepare inventory and material status reports.

Educational Qualifications

- Graduate in any discipline (B.Com, BBA, BA, B.Sc, or equivalent).
- Candidates with commerce, business administration, or computer application backgrounds will be preferred.
- Additional certification in Advanced Excel, Tally, or office administration will be an advantage.

Experience

- Preferred: 1–3 years in back office operations, administration, sales coordination, or customer support.
- Experience in solar, electrical, renewable energy, EPC,



or distribution businesses will be an added advantage.
- Freshers with strong computer skills, communication ability, and willingness to learn may also apply.

Required Skills

- Proficiency in MS Excel, MS Word, and PowerPoint.
- Good knowledge of email communication and Google Workspace.
- Basic understanding of CRM software and data management.
- Familiarity with Tally or accounting software is desirable.
- Positive communication skills in Bengali, Hindi, and English.
- Strong organizational, multitasking, and time-management abilities.
- Accuracy in data entry, recordkeeping, and documentation.
- Ability to coordinate with customers, vendors, and internal teams.
- Positive attitude, professionalism, and willingness to learn.

Key Performance Indicators (KPIs)

The selected candidate's performance will be evaluated based on:

- Accuracy and timely updating of CRM and customer records.
- Timely preparation of quotations, invoices, and project documentation.
- Effectiveness of sales and installation team coordination.
- Customer follow-up efficiency and response time.
- Accuracy and completeness of daily and monthly MIS reports.
- Timely processing of subsidy and net-metering documentation.
- Overall efficiency of back office operations.

What We Offer

- Competitive salary based on experience and qualifications.
- Performance-based incentives, where applicable.
- Professional training and skill development.
- Career growth opportunities in the renewable energy sector.
- Supportive and professional working environment.
- Opportunity to work with a growing solar EPC and distribution company.

How to Apply

Interested candidates may send their updated CV with the subject line:

Application for Back Office Executive – Solar4Ever

Email: [email protected]
Phone: +91-XXXXXXXXXX
Website: www.solar4ever.in

Office Address:
Solar4Ever Private Limited
357/5, Belilious Road, Howrah, West Bengal – 711101

Solar4Ever Private Limited
Infinite Energy. Endless Possibilities.

Join our team and build your career in the renewable energy industry!

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Back Office Executive (Maidan)
🏢 Solar4Ever Private
📍 Maidan