- The job role is candidate-facing, primarily focused on managing candidate interactions, ensuring satisfaction, and driving business goals (service).
- Inbound: Receiving calls from existing or potential candidates regarding inquiries, support, or services.
- Outbound: Making calls for follow-ups or feedback collection.
- Providing Information: Explaining services, perks, and fees to candidates.
- Candidate Support and Query Resolution: Addressing candidate questions and concerns promptly and professionally.
REQUIREMENTS:
- Effective communication in English
- Freshers preferred