Job Title: Technical Support Executive
Location: Nashik, Maharashtra
Salary: ₹18,000–₹25,000 per month
Experience: To be confirmed

Company Overview

Our client is looking for a technically skilled professional to provide technical assistance, troubleshoot issues, and support customers with IT-related problems.

Profile Introduction

We are seeking a Technical Support Executive to diagnose technical issues, assist users, resolve service requests, and ensure timely technical support.

Key Responsibilities

- Respond to customer technical queries through calls, emails, or other support channels.
- Troubleshoot hardware, software, network, and connectivity issues.
- Guide customers through technical troubleshooting steps.
- Install, configure, and maintain relevant software or systems as required.
- Record and track support requests and their resolutions.




- Escalate complex technical issues to the appropriate team.
- Maintain technical documentation and support records.
- Follow up with customers to ensure satisfactory resolution.

Requirements

- Diploma or degree in IT, Computer Science, or a related field preferred.
- Basic understanding of computer hardware, software, and networking.
- Good troubleshooting and analytical skills.
- Clear communication and customer-service abilities.
- Ability to learn new technologies and resolve technical issues efficiently.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Technical Support Executive (Nashik)
🏢 Deziners Studio
📍 Nashik