JOB DESCRIPTION

General Manager – Property Management
Department: Property Management & Operations
Reports To: Director / Management
Employment Type: Full-Time

1. Job Purpose

The General Manager – Property Management will be responsible for overseeing the overall operations and performance of multiple properties, ensuring efficient management, maintenance, cost control, regulatory compliance, and high service standards across all locations.

2. Key Responsibilities

- Oversee the day-to-day operations and overall management of multiple properties.
- Supervise property managers and operational teams, ensuring accountability and performance standards.
- Monitor property maintenance, housekeeping, security, and facility management activities.
- Prepare and manage operational budgets, control expenses, and monitor property-level financial performance.
- Ensure timely resolution of tenant, guest, owner, and client concerns.
- Manage vendors, contractors, service agreements, and procurement activities.
- Ensure compliance with applicable statutory, safety, and operational requirements.
- Conduct regular property inspections and monitor operational performance through periodic reports.
- Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.
- Identify opportunities for cost optimization, operational improvements, and enhanced property performance.




- Coordination with the sales teams ensuring the reservations is met to the expectations of the organization.
- Signing agreements/contracts with the owner on behalf of the founder (if and when required)

3. Qualifications & Experience

- Bachelor's degree in Business Administration, Property Management, Hospitality, or a related field.
- Relevant experience in property management, real estate, facilities management, or hospitality operations.
- Proven experience in managing multiple properties and supervising operational teams.
- Strong leadership, financial management, vendor coordination, and problem-solving skills.
- Proficiency in MS Office, reporting tools, and property management systems.

4. Key Performance Indicators (KPIs)

- Operational efficiency and maintenance standards across properties.
- Budget adherence and cost optimization.
- Tenant, guest and property owner satisfaction.
- Team performance and timely resolution of operational issues.
- Property occupancy, profitability and regulatory compliance, as applicable.

5. Role Objective

To ensure the productive, consistent, and professional management of all assigned properties while maintaining asset quality, optimizing operational costs, improving service standards, and achieving organizational objectives.

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Work Location: In person

📌 General Manager - Property Management (Goa)
🏢 Mirashya Homes
📍 Goa