We are looking for an experienced Customer Service Representative for pan India distribution company.

Key Responsibilities:

· Manage order-related queries, including order status, returns, exchanges, cancellations, and product-related information.

· Respond promptly to customer inquiries and provide accurate, valid, and complete information using the right tools and processes.

· Build and maintain strong relationships with customers through open, interactive, and professional communication.

· Maintain detailed records of customer interactions, feedback, and actions taken.

· Collaborate with internal teams to ensure smooth order fulfilment and service delivery.

Requirements:

· Bachelor’s degree or equivalent work experience preferred.

· Solid communication skills in English (both written and spoken).

· Minimum 1-2 years of experience in customer support

· Proficient in Basic computer knowledge.

· Problem-solving attitude with patience and empathy in handling customers.

Key Competencies:

· Customer Handling & Relationship Management

· Team Collaboration

Work Location: Pune, Maharashtra

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Service Representative (Viman Nagar)
🏢 Radcco Tex Private
📍 Viman Nagar