CRM and Retention Lead (Mumbai)

CRM and Retention Lead (Mumbai)

30 Oct
|
Metro Brands
|
Mumbai

30 Oct

Metro Brands

Mumbai

Experience- 7–10 years of experience

Qualifications- Any Graduate / Post Graduate

Compensation- Best in Industry

Responsibilities-

- Lead CRM, lifecycle and retention strategy across retail/eCommerce brands.
- Drive onboarding, repeat, frequency, churn, winback and loyalty journeys.
- Own retention, revenue, frequency, ROI and other CRM KPIs.
- Lead CRM teams and drive segmentation, personalization, analytics and AI-led campaigns.
- 7–10 years of B2C CRM/lifecycle experience with robust MarTech and commercial skill

To apply, please write to us at [email protected] with the job title as the subject.

📌 CRM and Retention Lead (Mumbai)
🏢 Metro Brands
📍 Mumbai

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