Job Summary

We are looking for an organised and responsible Gym Admin Manager to oversee the daily administrative and operational activities of our fitness centre. The candidate will manage front-desk operations, membership records, staff coordination, customer service, billing, and facility maintenance while ensuring a smooth and welcoming experience for gym members.

Key Responsibilities

- Manage the daily administrative and operational activities of the gym.
- Supervise front-desk staff, housekeeping personnel, and other support staff.
- Handle new membership registrations, renewals, cancellations, and membership inquiries.
- Maintain accurate member databases, attendance records, and payment details.
- Manage billing, invoices, receipts, and membership fee collections.
- Handle customer complaints, feedback, and service-related issues professionally.
- Coordinate with fitness trainers regarding schedules, member requirements, and daily operations.
- Monitor gym equipment, cleanliness, hygiene, and general facility maintenance.
- Manage inventory of gym supplies, office materials, and other operational requirements.
- Prepare daily, weekly, and monthly reports on memberships, revenue, and expenses.
- Support membership sales, promotional activities, and customer retention initiatives.
- Ensure compliance with gym policies, safety procedures, and operational standards.

Educational Qualifications





- Graduate in any discipline; a degree in Business Administration or Management is preferred.
- 2–4 years of experience in administration, operations, customer service, or fitness centre management.
- Previous experience in a gym, fitness centre, or wellness facility is an advantage.

Required Skills

- Solid administrative and organisational skills.
- Excellent communication and customer-handling abilities.
- Basic knowledge of billing, accounting, and membership management.
- Proficiency in MS Excel, MS Word, email, and computer operations.
- Staff supervision and team coordination skills.
- Problem-solving and decision-making abilities.
- Ability to manage multiple tasks and maintain accurate records.

Preferred Candidate Profile

- Professional, disciplined, and customer-oriented.
- Capable of managing daily operations independently.
- Comfortable handling membership sales and customer inquiries.
- Responsible for maintaining a clean, safe, and well-organised gym environment.
- Flexible to work in shifts, including weekends and holidays, as required.

Key Skills

Gym Administration, Fitness Centre Operations, Membership Management, Front Office Management, Customer Relationship Management, Staff Supervision, Billing and Collections, Inventory Management, MS Office, Communication Skills, Problem Solving, and Time Management.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Gym Admin Manager (Nashik)
🏢 QTONET PRIVATE
📍 Nashik