Girish Textile Industries is looking for a proactive and organized Marketing & Customer Relationship Executive to handle online marketing activities, customer inquiries, calling, follow-ups, and quotation preparation. The ideal candidate should have valuable communication skills, basic computer knowledge, and the ability to maintain customer relationships while supporting the sales team.
Key Responsibilities
- Handle online marketing activities to generate customer inquiries and business leads.
- Make outbound calls to prospective and existing customers.
- Respond to customer inquiries received through phone calls, email, WhatsApp, and online platforms.
- Follow up with customers regarding inquiries, quotations, and pending orders.
- Prepare, fill out,
and send quotations to customers as per company requirements.
- Maintain records of customer inquiries, calls, quotations, and follow-ups.
- Coordinate with the sales and internal teams to ensure timely responses to customers.
- Maintain customer databases and update inquiry status regularly.
- Assist in promoting company products through online platforms.
- Build and maintain positive relationships with customers.