SENIOR MERCHANDISER – ROLES & RESPONSIBILITIES1. Buyer Communication & Order Management

- Handle day-to-day communication with buyers and buying offices.
- Understand buyer requirements, tech packs, specifications, quality standards, and delivery expectations.
- Clarify technical, commercial, and production-related queries with the buyer.
- Follow up on approvals, comments, and confirmations to avoid delays.
- Maintain professional and timely communication with buyers.

2. Order Planning & TNA Management

- Prepare and maintain the Time & Action (TNA) plan from order receipt to shipment.
- Monitor all critical milestones and ensure activities are completed as per committed dates.
- Coordinate with Fabric, Trims, Sampling, Production, Quality, Embroidery, Printing, Washing, and Finishing teams.
- Identify potential delays in advance and prepare recovery plans.
- Ensure production and shipment commitments are achieved.

3. Sampling & Development

- Coordinate development of samples according to buyer requirements.
- Follow up on proto, fit, size set, salesman/PPS, pre-production, and approval samples.
- Ensure buyer comments are properly communicated to relevant departments.
- Monitor sample submission dates and approval status.
- Coordinate artwork, embroidery, printing, washing, embellishment, and special finishing requirements.

4. Fabric & Trim Follow-up

- Coordinate fabric development, sourcing, lab dips, strike-offs, testing, and approvals.
- Monitor fabric booking, knitting/weaving, dyeing, finishing, inspection, and delivery.
- Follow up on trims, labels, buttons, zippers, elastics, cords, packing materials, and other accessories.
- Ensure materials are available before planned cutting and feeding dates.
- Escalate material shortages and delays immediately.

5. Costing & Pricing

- Prepare garment costing based on fabric, trims, CM, washing, printing, embroidery, packing, testing, freight,



and other applicable costs.
- Negotiate prices with buyers based on target prices and production feasibility.
- Review consumption, wastage, process costs, and material price changes.
- Work closely with management and sourcing teams to achieve competitive pricing.
- Obtain management approval before final price confirmation where required.

6. Production Coordination

- Coordinate with Production and Planning teams to ensure smooth order execution.
- Monitor cutting, printing, embroidery, washing, sewing, finishing, packing, and shipment activities.
- Ensure feeding plans are aligned with the production capacity and committed delivery dates.
- Review daily production status and identify bottlenecks.
- Take immediate corrective action for delays affecting shipment commitments.

7. Quality & Compliance Coordination

- Coordinate with Quality teams to ensure buyer quality requirements are understood and followed.
- Follow up on fabric, garment, wash, print, embroidery, measurement, shrinkage, GSM, and workmanship issues.
- Ensure inspection and testing requirements are completed on time.
- Support resolution of quality issues and obtain buyer approvals where required.
- Ensure production follows approved samples and specifications.

8. Shipment & Commercial Follow-up

- Monitor order readiness against the planned ETD/ex-factory date.
- Coordinate with Logistics, Accounts, and Production for shipment arrangements.
- Ensure packing, carton details, shipping documents, inspection, and approvals are completed on time.




- Communicate shipment status and any potential delays to management and buyers.
- Follow up until shipment is successfully completed.

9. ERP / TNA / Documentation

- Maintain accurate order information in ERP/TNA systems.
- Ensure all activities, commitments, approvals, and completion dates are updated on time.
- Maintain order-wise records, buyer approvals, costing, sample comments, production status, and shipment details.
- Ensure proper handover of information between Merchandising, Production, Quality, and Commercial teams.

10. Team Coordination & Leadership

- Guide Junior Merchandisers and Merchandisers in day-to-day order follow-up.
- Allocate responsibilities and monitor team performance.
- Conduct regular order status reviews with concerned departments.
- Escalate critical issues to the Merchandising Manager / Management without delay.
- Ensure transparent responsibility and accountability for each order activity.

11. Key Performance Responsibilities

- Achieve on-time sample submission and approvals.
- Achieve on-time fabric and trim readiness.
- Achieve on-time production feeding.
- Minimize order delays and last-minute escalations.
- Maintain buyer quality and compliance requirements.
- Achieve committed ex-factory / shipment dates.
- Maintain accurate TNA and ERP updates.
- Improve order execution efficiency and reduce unnecessary costs.

Overall Responsibility

The Senior Merchandiser is responsible for end-to-end coordination of assigned garment orders, starting from enquiry/development and costing through sampling, approvals, material readiness, production, quality, packing, and final shipment, while ensuring buyer satisfaction, cost control, quality, and on-time delivery.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Senior Merchandiser (Tiruppur)
🏢 Elevar Fashion
📍 Tiruppur