- Operations Management: Directs daily front-of-house (FOH) and back-of-house (BOH) service flow, ensures equipment maintenance, and maintains strict hygiene, safety, and sanitation standards.
- Financial & P&L; Accountability: Manages operating budgets, controls food and labor cost percentages, monitors inventory, reviews profit-and-loss (P&L;) statements, and drives revenue.
- Team Leadership & HR: Recruits, trains, schedules, appraises, and retains staff while fostering a positive work culture.
- Guest Experience: Oversees service quality, engages directly with patrons during service, and resolves customer complaints to build loyalty.
- Compliance & Marketing: Ensures compliance with local labor, health, and safety laws, and executes local or corporate marketing initiatives
Pay: ₹350,000.00 - ₹500,000.00 per year
Perks:
- Cell phone reimbursement
- Food provided
- Provident Fund
Work Location: In person
📌 General Manager - Operations (Chennai)
🏢 Saravana Parottas
📍 Chennai
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