- Conduct induction and product training for new joiners.
- Train sales executives on B2C telesales processes, sales techniques, and customer handling.
- Improve communication, negotiation, objection-handling, and closing skills.
- Conduct regular coaching sessions, role-plays, and mock calls.
- Monitor call quality and sales performance to identify training needs.
- Develop training materials, presentations, and assessments.
- Track training effectiveness and provide performance feedback.
- Coordinate with sales managers to improve productivity and achieve business targets.
Required Skills & Qualifications
- 1–2 years of experience in sales training, preferably in telesales or a BPO environment.
- Robust knowledge of sales processes, customer engagement, and objection handling.
- Excellent communication and presentation skills.
- Ability to coach, motivate, and develop sales teams.
- Strong analytical and interpersonal skills.
Preferred Candidate Profile
- Experience in telesales, telecalling, or inside sales training.
- Target-oriented with a focus on sales conversion and revenue growth.
- Immediate joiners preferred.
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund