About Dhyan Chess Academy
Dhyan Chess Academy is a growing online chess academy that provides structured chess training to students across the world. We work with families and students internationally, with a strong focus on quality coaching and an excellent client experience.
About the Role
We are looking for a confident and proactive International Admission & Support Role to manage relationships with our US-based clients and ensure a smooth experience for students and parents.
Key Responsibilities:
- Communicate with US clients through chat and phone calls and resolve their queries.
- Coordinate with trainers to ensure smooth conduction of classes.
- Follow up with old/inactive clients and encourage them to rejoin.
- Handle client concerns professionally and ensure timely resolution.
- Build strong client relationships and improve retention.
Requirements:
- Fluent spoken and written English is a MUST.
- Excellent communication skills and confidence in speaking with US clients.
- Clear and professional phone etiquette.
- Robust interpersonal and problem-solving skills.
- Comfortable working independently during night hours.
- Prior experience in customer support, client servicing, or retention is preferred.
This Job requires 15-months of Work Commitment aply only if you are Interested.
Pay: ₹10,000.00 - ₹15,000.00 per hour
Expected hours: 54.0 per week
Benefits:
- Work from home
Education:
- Bachelor's (Preferred)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: Remote
📌 International Admission & Support Role (Work From Home) (India)
🏢 Dhyan Chess Academy
📍 India
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