- Handle backend customer support activities for US-based clients.
- Process customer requests, applications, forms, and documentation accurately.
- Update and maintain customer information in internal systems and databases.
- Respond to customer queries through email, chat, or other non-voice channels, as required.
- Verify information and ensure data accuracy before processing.
- Coordinate with internal teams to resolve pending cases and operational issues.
- Ensure the confidentiality and security of customer information.
- Escalate complex cases to the appropriate team when necessary.
Pay: ₹18,000.00 - ₹25,000.00 per month
Perks:
- Health insurance
- Paid sick time
- Provident Fund
Application Question(s):
- Immediate Joiner
- WEST DELHI (Pls mention your current location)
- Must Have MS-Excel & MS-Word Knowledge
- Can you draft mail in English
Education:
- Bachelor's (Required)
Language:
- English (Fluent ONLY) (Required)
Work Location: In person
📌 US Customer Support(West Delhi) (Dwarka)
🏢 Omega Biznis Support (India) Private
📍 Dwarka
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