PORKEATO DE PORTICOJOB DESCRIPTION: RESTAURANT MANAGER

Position: Restaurant Manager
Restaurant: Porkeato De Portico
Location: Edappally, Padivattom, Kochi, Kerala
Reports To: Owner / Management

1. Job Description

The Restaurant Manager at Porkeato De Portico is responsible for the overall management and smooth functioning of the restaurant, including daily operations, staff supervision, customer service, food quality, inventory management, sales, and financial control.

The manager must ensure that the restaurant operates efficiently, maintains high standards of hygiene and hospitality, provides excellent customer satisfaction, and achieves its sales and profitability targets.

The ideal candidate should have strong leadership, communication, problem-solving, and team-management skills, along with the ability to handle daily restaurant operations independently and responsibly.

2. Key ResponsibilitiesA. Daily Restaurant Operations

- Supervise and coordinate all daily restaurant activities.
- Ensure the restaurant opens and closes on time.
- Check the readiness of the dining area, kitchen, washrooms, and service stations before opening.
- Ensure smooth coordination between kitchen staff, service staff, and management.
- Monitor dine-in,



takeaway, and online food orders.
- Ensure that food is served on time and according to restaurant standards.
- Handle operational issues promptly and report major concerns to management.

B. Staff Management and Supervision

- Allocate duties and responsibilities to all staff members.
- Prepare staff duty schedules and manage shift arrangements.
- Monitor staff attendance, punctuality, discipline, grooming, and performance.
- Ensure that employees follow restaurant rules and regulations.
- Train recent employees on service standards, hygiene, customer handling, and restaurant procedures.
- Maintain proper coordination and teamwork among employees.
- Monitor staff workload and recommend incentives or performance improvements to management when appropriate.
- Report staff absenteeism, misconduct, and other disciplinary issues to management.

C. Customer Service and Guest Satisfaction

- Welcome customers and ensure professional hospitality.
- Monitor the quality and speed of customer service.
- Handle customer complaints, fee

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Restaurant Manager (Edappally)
🏢 Porkeato de portico
📍 Edappally