- At least 1 year of application processing experience preferred.
- Experience with applications for the UK, Ireland and other European destinations preferred.
- Robust English communication skills, both written and verbal, required.
- Knowledge of CRM systems and Microsoft Excel will be an added advantage.
- Good attention to detail and the ability to manage multiple applications and deadlines.
Key Responsibilities
- Prepare and submit university applications accurately and on time.
- Follow up with universities for offers and application updates.
- Handle university escalations and resolve application-related queries.
- Communicate with universities and students throughout the application process.
- Maintain application records and provide processing support to the counselling team.