Job Description: Team Lead – Operations / City Head
Company: GIG4U – A 2COMS Group Company
Job Title: Team Lead – Operations / City Head
Location: Delhi

Job Summary:

GIG4U is looking for an experienced Operations Team Lead / City Head with a robust background in delivery partner recruitment, bulk hiring, fleet management, and team handling. The ideal candidate should have experience managing a team of at least 10 members, driving workforce mobilisation, and ensuring smooth city-level operations.
Candidates currently working as Fleet Managers, Fleet Leads, Assistant Managers, or Operations Team Leads in the gig workforce, logistics, delivery, or staffing industry are preferred.

Requirements

Required Skills & Qualifications:

- Graduate in any discipline (mandatory).

- 3–7 years of experience in operations, fleet management, bulk hiring, or delivery partner recruitment.

- Prior experience as a Team Lead, Assistant Manager, Fleet Lead, or Fleet Manager.

- Proven experience managing a team of 10 or more employees.

- Strong understanding of HR mobilisation, field recruitment, and workforce management.

- Excellent team leadership, communication, coordination, and problem-solving skills.

- Ability to manage multiple operational activities and achieve time-bound targets.

Key Responsibilities:

- Manage end-to-end delivery partner recruitment, bulk hiring,



and workforce mobilisation.

- Lead and manage a team of at least 10 members, including telecallers, field recruiters, and operations monitoring executives.

- Drive team building, productivity, performance tracking, and target achievement.

- Oversee daily city-level operations, fleet management, and delivery partner onboarding.

- Coordinate with internal teams and clients to fulfil manpower requirements within defined timelines.

- Monitor recruitment funnels, joining ratios, attendance, attrition, and workforce deployment.

- Develop sourcing strategies to ensure continuous availability of delivery partners.

- Identify operational challenges and implement solutions to improve efficiency and service delivery.

- Prepare regular MIS reports and track team performance against business targets.

Preferred Candidate Profile

Candidates from gig workforce platforms, logistics, last-mile delivery, fleet management, and manpower staffing companies will be preferred.
Target Designations for Sourcing: Fleet Manager, Fleet Lead, Operations Team Lead, Assistant Manager – Operations, City Operations Manager, Workforce Manager, and Recruitment Team Lead
Experience: 3–7 Years
Qualification: Graduate (Mandatory)
Department: Operations & Workforce Management

Benefits CTC: Up to ₹10 LPA

📌 Team Lead - Operations (City Head) (India)
🏢 2COMs
📍 India