1. Business Development and Revenue Growth
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· Drive EXIM sales growth by acquiring new customers and expanding business with existing customers.
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· Retain and grow business from existing customers through regular engagement and solution-based selling.
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· Follow up with customers regarding upcoming shipments and identify opportunities for increasing cargo volumes.
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· Promote multimodal logistics solutions including rail transportation, inland terminals, transportation, customs clearance, and freight forwarding services.
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· Develop strong relationships with Beneficial Cargo Owners (BCOs), Shipping Lines, Freight Forwarders, CHAs, NVOCCs, and other industry stakeholders.
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· Support achievement of monthly, quarterly, and annual sales targets. 2. Stakeholder Co-Ordination
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· Coordinate with Shippers, CHAs, Freight Forwarders, Transporters, Operations Teams, and Shipping Lines for smooth cargo movement.
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· Work closely with internal stakeholders to ensure seamless execution of customer shipments.
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· Facilitate smooth customs clearance and cargo handling processes through coordination with relevant stakeholders.
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· Coordinate with Shipping Lines for productive planning and movement of export and import cargo. 3. Market Intelligence and Reporting
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· Monitor competitor activities, pricing trends, customer movements, and market developments.
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· Maintain customer databases, sales pipelines, and CRM records.
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· Prepare daily, weekly, and monthly sales reports and MIS. 4. Drive freight sales for Domestic Container Train Operations (CTO). 5. Propose innovative and cost-effective first mile and last-mile logistics solutions within the CTO business.