30 Oct
|
Fujishka Solutions
|
Kozhikode
30 Oct
Fujishka Solutions
Kozhikode
Are you passionate about technology, enjoy helping people, and have a basic understanding of accounts?
Fujishka Solutions Pvt. Ltd. is looking for an enthusiastic and customer-focused ERP Software Support Specialist to join our growing team!
This is an excellent opportunity for freshers and experienced candidates to develop their IT skills, work with business software solutions, and build a rewarding career in ERP support.
What Will You Do?
- ERP Software Support: Assist clients with ERP software usage and day-to-day operational queries.
- Customer Assistance: Understand customer concerns and provide timely, effective solutions.
- Troubleshooting: Identify software issues and coordinate with the technical team for resolution.
- Client Training: Guide users on software features and help them use the system efficiently.
- Client Relationship Management: Maintain skilled communication and ensure regular follow-ups.
- Reports & Documentation: Prepare and maintain reports using MS Excel and Word.
- Customer Satisfaction:
Deliver reliable support and ensure a smooth customer experience.
What Are We Looking For?
- Basic knowledge of accounting and business transactions.
- Good computer skills, especially MS Excel and MS Word.
- Strong communication and interpersonal skills.
- A problem-solving mindset and willingness to learn.
- Ability to work collaboratively in a team.
- A positive attitude and a customer-first approach.
Who Can Apply?
- Freshers looking to start their career in the IT industry.
- Graduates with basic accounts and computer knowledge.
- Candidates with ERP software support or customer service experience.
- Individuals who enjoy interacting with clients and solving problems.
Pay: ₹9,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Leave encashment
- Provident Fund
Work Location: In person
📌 ERP Software Support Specialist (Kozhikode)
🏢 Fujishka Solutions
📍 Kozhikode