Department: Front Office / Patient Relations

Designation: Front Desk Executive

Industry: Healthcare / Hospital

Experience: 1–3 Years (Hospital experience preferred)

Qualification: Graduate in any discipline

Salary: Upto 3 LPA(Depends upon your skills and experience)

Key Responsibilities

- Welcome and assist patients, visitors, and attendants at the hospital reception.
- Handle patient registration, OPD appointments, and appointment scheduling.
- Manage incoming and outgoing calls and respond to patient inquiries.
- Guide patients regarding doctors, departments, consultation timings, and hospital services.
- Maintain patient records and update details in the Hospital Management System (HMS).
- Coordinate with doctors, nurses, billing, and other hospital departments.
- Assist patients with billing-related queries and direct them to the concerned department.




- Manage patient flow and ensure proper coordination at the reception.
- Handle patient complaints and escalate issues to the concerned department.
- Maintain confidentiality of patient information and ensure qualified front-desk operations.

Required Skills

- Excellent verbal and written communication skills.
- Good interpersonal and patient-handling skills.
- Basic computer knowledge (MS Office, Excel).
- Knowledge of hospital registration and HMS software is preferred.
- Good coordination and multitasking abilities.
- Professional attitude with a customer-service-oriented approach.
- Ability to work in rotational shifts, if required.

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📌 Front Desk Executive (Ahmedabad)
🏢 Sanat Kumar Mishra (Proprietor of HireXpert)
📍 Ahmedabad