This job is with TE Connectivity, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The PPAP/PPA Expert Voice of Customer is responsible for maintaining a high-quality relationship with the customer and ensuring that all PPAP/PPA requests are delivered on time (time-to-market) in accordance with customer requirements, including all required documents. Furthermore, the necessary negotiations and agreements with the customer (document standard, cost and TE requirements) must be ensured.

The PPAP/PPA Expert Voice of Customer communicates the customer requirements internally and is responsible for product delivery at TE if a corresponding PPAP/PPA requirement exists.

Job Requirements

- Establish an ideal communication flow and cooperation between the parties (Product Engineering, Advanced Quality Engineer Team, Project Management, EMIA Plants and Change Management Coordinator Team).
- Responsible for managing cost requests from customers, including negotiations to minimize or avoid cost charges where possible (In cooperation with the responsible Customer Quality Agent).
- Leverage technical expertise to address customer requirements effectively (Customer technical release).
- Knowledge of requirements of New Product Development process and submission Yellow and green PPAP/PPA in NPD.
- Fundamental knowledge of the VDA, AIAG and customer requirements.




- Expert knowledge of the E2E PCN/PPAP process, PCN from other Regions and Bus, RMS, PDM Link, SAP, div. APPS (digiAPP, PCNAPP, etc) and e-PPAP System.
- Together with the team make completion of the PPAP/PPA requested elements (Document creation - if needed).
- Ensure that all necessary systems and procedures are in place to meet all customer requirements ontime.
- Fundamental knowledge and expert of the Customer portal where applicable.
- Work to reduce PPAP/PPA documentation and samples in coordination with customers.
- Basic knowledge of legal matters, including product liability (Produkthaftung).
- Coordination of PPAP/PPA submissions on time.
- Responsibility for technical release (e.g. OEM) by collaborating and supporting Technical Release Team - if applicable
- Ensure timely PPAP/PPA customer approvals after submission (within a maximum of 4 weeks).
- Manage delivery approvals in RMS for EMIA plants (manual process for FFF changes, initial submissions, etc.).
- Fundamental knowledge and follow-up of PPAP/PPA reporting and Power Bi reports.
- Ensure the appropriate internal communication and communication with external customer.
- Close Cooperation with the Team in India and Marocco.
- Ensure close cooperation with the plant, other business units,



and regions to drive alignment and efficiency.
- Expert guidance to ensure all PPAP/PPA requests are ontime (Time 2 market) available according to customer requirements, including necessary documents and samples.
- Drive end-to-end (E2E) processes by collaborating with CMC to support sustaining projects and align with customers on required PPAP/PPA documentation (e.g., product groups).
- Leads PPAP Scorecard reporting and implementing appropriate actions (P)

What your background should look like

Strategy:

- Customer Focus
- Financial understanding

Execution:

- Knowledge in statistics and basic tools of quality (APQP, MSA, Capability Studies, VDA, AIAG, FMEA)
- Basic knowledge of ASpice, Technical Cleanliness, Cyber security knowledge
- Quality background
- Knowledge technical knowledge TE product portfolio
- Fluent business English verbal and writing
- Ability of presentation skills
- Ability of negotiation Skills

Talent:

- Strong Communication
- Adaptability in multi-cultural working workplace
- Independent working behavior
- Team worker / Networking
- Ability taking decisions
- Social competence

Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data ce

📌 CQ ENGINEER I (Bengaluru)
🏢 TE Connectivity
📍 Bengaluru