Key Deliverables: Collection Activity
• Achieve assigned collection target through CREs assigned to them
• Achieve assigned target on KPA parameters Customer Relationship
• Maintain constant touch with specific customer groups who are difficult to reach through CREs
• Visit and meet customers Managing Team
• Manage the team of LREs/CREs/AMRs
• Should align individual work and performance with the broader team to achieve mutual outcomes
• Makes sure self and team adheres to the team's expectations and guidelines, fulfils teams responsibilities and should demonstrate personal commitment to the team. Document Management
• Ensure all collection documents are submitted correctly and on time Audit Compliance




• Ensure strict audit compliance as per company norms for self and team Managing Branch
• Ensure smooth functioning of branch collection without any issues
• Manage the repossession activity of the branch Vendor Management
• Managing Vendors (Collection agency & Repo agency) Education Qualification: Graduate Specialized job competencies: Functional Competencies
• Communication
• Negotiation Skill
• Market/Industry Knowledge
• Knowledge of Collection (Policy, Procedures & Scheme)
• Computer and analytical skills Behavioral Competencies
• Execution Excellence
• Customer Centricity
• People Leadership.

📌 Manager - DSMG - Motor Finance - Collections - Flows - Bkt 4+ GNPA - Indore - B Zone - JM (India)
🏢 Tata Capital
📍 India