Position : CUSTOMER SERVICE EXECUTIVE (INTERNATIONAL) Reporting : Assistant Manager
- International Educational Qualification : Graduate / Knowledge of Export Rules and regulations preferred Work

Experience:
3 to 5 years

Location:
Ambernath, Maharashtra Job Profile: Responsible for the execution of export documentation requirements for shipments originating to destinations globally, which include Letter of Credit shipments, commercial invoices, etc. Documentation Preparation:
· Oversee and manage all aspects of export documentation (Pre and Post) , including preparing, reviewing, and verifying documents such as invoices, packing lists, certificates of origin, bills of lading, and export licenses.
· Preparation of post-shipment documentation against advance receipts / LC/ COD for Export & submit to bank.
· Preparing Importing country attestation & legalization from embassy. (COO/ COC/ SAFTA/ AIFTA)
· Preparation and submission of Free Sale & Commerce Certificate application to DGFT.
· Maintaining MEIS incentive data and handover to consultancy & Procuring MEIS Scrip’s and sale the same.
· Follow up with bank for FIRC and E-BRC, also solving discrepancies received from bank.
· Checking BRC status at DGFT & updating same in Export Register.
· Follow up with CHA for Checklist, Shipping BL, and Vessel Schedule
· Handling ECGC process Regulatory Compliance:
· Stay updated with international trade regulations, customs requirements,



and export controls related to chemical products. Ensure all export activities comply with relevant laws and regulations. Communication:
· Liaise with internal teams such as sales, logistics, and finance to gather necessary information for export documentation. Communicate with external parties such as freight forwarders, customs agents, Banks and government agencies as needed. Process Improvement:
· Identify areas for process optimization and efficiency gains in export documentation procedures. Develop and implement best practices to streamline documentation processes. Risk Management:
· Assess and mitigate risks associated with export documentation, such as discrepancies in paperwork, regulatory non-compliance, or shipment delays. Develop contingency plans for potential issues. Skills and

Qualifications:
Candidates should have valuable communication skills, Proven experience in export documentation management within the chemical industry or a related field. In-depth knowledge of international trade regulations, export controls, and customs procedure. Analytical and problem-solving abilities to identify and resolve documentation issues or compliance challenges. Leadership skills to manage a team, prioritize tasks, and drive process improvements as well as basic knowledge of working with Microsoft Office (Word, Excel, Power point). Experience with an SAP system would be an added advantage.

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