Experience:
1–3Years Qualification: Any Graduate/Postgraduate Shift: Rotational 24/7 Joining: Immediate joiners preferred Employment Type: Full time About DialDesk DialDesk provides customer experience and contact center solutions that help businesses improve customer interactions, service quality, and operational efficiency.
Key Responsibilities
• Handle inbound and outbound calls related to customer support and sales assistance.
• Provide produc & servicet information, resolve customer queries, and manage follow-ups.
• Support the sales team with lead management and customer coordination.
• Maintain accurate customer records and call updates in the CRM.
• Coordinate with internal teams to resolve customer concern. Requirements
• 1–3 years of relevant experience in customer support, sales support, or BPO voice processes.
• Excellent English and Hindi communication skills.
• Strong customer-handling, problem-solving, and interpersonal skills.
• Basic computer knowledge and familiarity with CRM systems.
• Ability to work in rotational shifts and join immediately.
📌 Customer Support Executive (Noida)
🏢 DialDesk
📍 Noida
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