Company Description Wedgate Matrimony is one of India’s leading marriage bureaus, offering trusted and personalized matrimonial services built on over 18 years of experience. The organization provides end-to-end matchmaking solutions that help individuals and families find suitable life partners with confidence. Wedgate Matrimony serves diverse client needs, including Elite, NRI, Remarriage, Late Marriage, and Special Case matchmaking. The company works with clients across all religions, castes, communities, and locations, maintaining strong standards of professionalism, confidentiality, and tailored support. With a growing presence across India and internationally, Wedgate Matrimony connects families worldwide through reliable and respectful service. Role Description This is a full-time, on-site role for a Client Relationship Manager located in New Delhi. The Client Relationship Manager will handle day-to-day interactions with prospective and existing clients, understand their preferences and expectations, and guide them through the matchmaking process. Responsibilities include managing client profiles, coordinating meetings between families, providing timely updates, and ensuring high levels of service satisfaction. The role involves resolving queries, maintaining accurate records in internal systems, and collaborating with the matchmaking and operations teams to deliver seamless services.



The Client Relationship Manager will also support business growth by nurturing long-term relationships, encouraging referrals, and upholding the company’s standards of confidentiality and professionalism. Qualifications
• Strong client service and relationship management skills, with the ability to build trust and rapport across diverse backgrounds.
• Excellent communication, interpersonal, and negotiation skills to manage expectations and facilitate discussions between families.
• Organizational and time management skills to handle multiple client cases, maintain accurate documentation, and meet timelines.
• Problem-solving and conflict-resolution skills to address client concerns and support positive outcomes in sensitive situations.
• Comfort working with basic office software and customer management tools; experience with CRM systems is an advantage.
• Prior experience in client-facing roles such as customer service, sales, hospitality, or counseling is preferred.
• Ability to work on-site in Current Delhi, including weekends or extended hours as needed based on client availability.
• Bachelor’s degree in any discipline; training or education in psychology, social work, communications, or related fields is a plus.
• High level of integrity, discretion, and respect for

📌 Client Relationship Manager (New Delhi)
🏢 Wedgate Matrimony
📍 New Delhi