Job Title: Area Coach – Operations & Business DevelopmentLocation: Guwahati, Assam Department: Operations / Business Development Industry: Food & Beverage / QSR / Retail Job PurposeWe are looking for a dynamic and result-oriented Area Coach to manage multiple Café Coffee Day outlets across Guwahati and nearby locations while driving business growth through corporate tie-ups, institutional sales, and new business development opportunities. The candidate will be responsible for ensuring operational excellence across assigned outlets, improving business performance, developing new revenue streams, and strengthening the brand's presence in the region.

Key Responsibilities
1. Multi-Outlet Operations Management
• Manage and monitor the overall operations of multiple Café Coffee Day outlets across the assigned territory.
• Ensure achievement of sales targets, profitability, operational KPIs, and customer satisfaction.
• Conduct regular outlet visits to monitor service standards, product quality, hygiene, and operational compliance.
• Identify business gaps and implement corrective action plans to improve outlet performance.
• Monitor manpower planning, staff productivity, training, and employee engagement.
• Ensure adherence to company SOPs, food safety standards, and brand guidelines. 2. Business Development & Revenue Growth
• Identify and develop new business opportunities through corporate tie-ups, institutional sales, and B2B partnerships.
• Explore potential business opportunities in corporate offices, IT parks, educational institutions, hospitals, hotels, and commercial establishments.
• Drive corporate vending, catering, bulk orders,



and other revenue-generating opportunities.
• Build and maintain strong relationships with corporate clients, institutional customers, and business partners.
• Generate leads, conduct client meetings, negotiate commercial terms, and close business deals.
• Identify potential locations and support business expansion initiatives.
• Achieve assigned business development and revenue targets. 3. Performance Monitoring & Reporting
• Track outlet-wise sales, profitability, customer feedback, and business development performance.
• Prepare periodic performance reports and share business updates with management.
• Analyse market trends, competitor activities, and customer preferences to identify growth opportunities. Candidate Requirements
• Graduate/Postgraduate in Business Administration, Sales, Marketing, or a related field.
• 4–8 years of relevant experience in FMCG, Food & Beverage, QSR, Retail, Facility Management, or B2B Corporate Sales.
• Experience in handling multiple outlets along with corporate or institutional business development will be preferred.
• Strong understanding of sales, operations management, revenue generation, and client relationship management.
• Proven ability to develop new business opportunities and achieve sales targets.
• Robust negotiation, communication, leadership, and team management skills.
• Willingness to travel extensively within Guwahati and nearby markets. Key Competencies
• Multi-Unit Operations Management
• B2B Corporate Sales & Business Development
• Revenue Growth & Market Expansion
• Client Relationship Management
• Team Leadership & Performance Management
• Sales Strategy & Execution

📌 Area Coach (Guwahati)
🏢 Café Coffee Day
📍 Guwahati