Company Description The cafe is a customer-focused food and beverage destination located in Ghaziabad, offering a welcoming environment for guests to relax, socialize, and enjoy quality refreshments. It emphasizes consistent service standards, clean and comfortable surroundings, and a menu designed to appeal to a broad range of tastes. The team works collaboratively to ensure smooth daily operations and a positive guest experience. The cafe values reliability, professionalism, and a robust commitment to hospitality. It aims to be a preferred neighborhood spot through attentive service and well-managed operations. Role Description The Cafe Manager is responsible for overseeing daily cafe operations, ensuring excellent customer service, and maintaining a clean, safe, and welcoming environment. This full-time, on-site role in Ghaziabad includes managing staff schedules, supervising team performance, and supporting training for service and hygiene standards. The Cafe Manager monitors inventory, oversees ordering and stock rotation, and helps control costs while maintaining quality in food and beverage offerings. The role also involves handling guest inquiries and concerns, coordinating sales and promotional activities, and ensuring compliance with health, safety,



and regulatory requirements. The Manager collaborates with leadership to meet revenue targets, optimize workflows, and support a positive, inclusive workplace. Qualifications
• Strong Customer Service skills, with a focus on guest satisfaction and problem-solving.
• Effective Communication abilities, including clear verbal communication with guests and team members.
• Knowledge of Food & Beverage operations, including menu items, quality standards, and presentation.
• Experience in Food Service, such as order handling, service flow, hygiene practices, and basic kitchen coordination.
• Sales skills to support upselling, promotions, and achievement of revenue goals.
• Previous experience in cafe, restaurant, or hospitality management is preferred.
• Ability to lead and motivate a diverse team, manage schedules, and handle peak-hour operations.
• Basic understanding of inventory management, cash handling, and point-of-sale systems.
• Robust organizational and time management skills, with attention to cleanliness and safety standards.
• Relevant diploma or degree in hospitality, business, or a related field is an advantage.

📌 Cafe Manager (Noida)
🏢 TraviYo
📍 Noida