We are seeking a Senior Quality Analyst
- SDET with at least 4+ years of robust hands-on automation experience in Selenium and REST API automation. The ideal candidate will design and maintain scalable automation frameworks for both UI and API layers, integrate automation into CI/CD pipelines, and drive quality engineering best practices in Agile environments. What You’ll Do Test Strategy & Planning
• Define overall test strategy across functional, UI automation, API automation, regression, and integration testing.
• Develop release-level test plans and quality gates.
• Define entry/exit criteria and automation roadmap.
• Ensure alignment with Agile/Scrum methodology. Automation Governance
• Oversee Selenium automation framework health.
• Improve automation coverage and reduce manual regression.
• Ensure REST API automation coverage.
• Integrate automation suites into CI/CD pipelines.
• Reduce flaky tests and improve test stability. Functional & Domain Oversight
• Ensure complete test coverage for complex workflows and integration flows.
• Support SIT, UAT, and production validation.
• Maintain strong requirement-to-test traceability (RTM). Defect & Risk Management
• Lead defect triage meetings.
• Analyze defect trends and identify systemic issues.
• Ensure minimal production defect leakage.
• Define risk mitigation strategies for high-impact releases. Stakeholder Communication
• Act as primary QA point of contact for Product, BA, and Engineering teams.
• Provide quality metrics and dashboard reporting.
• Present automation progress and release readiness.
• Collaborate with DevOps for CI/CD optimization. TMC / Travel Domain Advantage
• Experience in Travel Management Company (TMC) environments.
• Understanding of booking lifecycle platforms and mid-office/back-office systems.
• Knowledge of ticketing, exchanges, refunds workflows.
• Experience with reconciliation and financial validations.
• Familiarity with GDS integrations (Amadeus, Sabre, Travelport). What We’re Looking For Automation & Technical
• Strong knowledge of Selenium WebDriver.
• REST API automation experience (REST Assured preferred).
• Framework design experience.
• CI/CD integration (Jenkins / Azure DevOps).
• SQL for backend validation.
• Experience with JIRA & Confluence. Leadership & Soft Skills
• 4 years’ experience leading QA teams.
• Strong planning and coordination ability.
• Excellent stakeholder communication.
• Ability to manage parallel releases.
• Risk identification and mitigation mindset. Experience Requirements
• 4+ years of hands-on automation experience.
• 2+ years leading or mentoring QA teams.
• Experience in enterprise or product-based environments.
• TMC / Travel domain experience preferred.
• Must be willing and able to work in 2nd shifts (3:00 PM IST to 12:00 AM IST) and occasional weekends as required.
• Must be willing to work from the Bangalore office location minimum 3 days in a week. Success Metrics
• Increased automation coverage (%).
• Reduced regression cycle time.
• Low production defect leakage.
• On-time release readiness.
• Improved team productivity.
• Stable CI/CD test execution. Location Bangalore, India
📌 Software Engineer in Test (Bengaluru)
🏢 American Express Global Business Travel
📍 Bengaluru
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